Last updated: 6 July 2026
These terms govern use of the Stylync and Pavlync project management platform ("the Platform"), operated by Narinder Singh as a sole trader (ABN: 20 181 541 570), Melbourne, Australia ("we", "us"). By creating an account or using the Platform, you ("the Customer", "your firm") agree to these terms.
The Platform provides project management tools for design businesses, including project boards, procurement and float ledgers, lead pipelines, client portals, AI-assisted message processing, and related features. Features vary by subscription tier as described on our pricing page.
You are responsible for maintaining the security of your account credentials and for all activity under your organisation's account, including activity by team members you invite. Notify us promptly at hello@stylync.com of any suspected unauthorised access.
You own your data. All project information, client details, supplier records, financial entries, messages, and files you or your team enter into the Platform remain yours. We claim no ownership of it.
We access your data only to: (a) provide and maintain the service, (b) diagnose problems you report, (c) comply with law. We do not sell your data or use it to train AI models.
Client portal: you control which clients receive portal access links and what those links expose. You are responsible for revoking access when engagements end (the Platform provides revocation controls).
AI processing: messages routed through the AI ingest feature (email, WhatsApp, or manual entry) are processed via Google's Gemini API solely to extract project actions. AI-suggested changes are logged in an audit trail within your account.
You agree not to: use the Platform for unlawful purposes; upload malicious code; attempt to access other customers' data; resell or sublicense the Platform; or interfere with its operation. You are responsible for ensuring you have the right to store the client and supplier data you enter — including compliance with the Privacy Act 1988 (Cth) or other privacy laws applicable to your business.
Subscriptions are billed via Stripe on the plan and cycle you select. Founder-tier pricing, where offered, is locked for as long as the subscription remains continuously active. Fees are non-refundable except as required by law, but you may cancel any time and retain access until the end of the paid period. We may change pricing for new billing cycles with at least 30 days' notice.
You may export your data at any time while your subscription is active. After cancellation, we retain your data for 60 days (so you can reactivate or export), then delete it from production systems. You may request earlier deletion at hello@stylync.com.
The Platform is provided on an "as available" basis. We aim for high availability but do not guarantee uninterrupted service, and scheduled maintenance may occur. Support is provided by email at hello@stylync.com during Australian business hours, with responses typically within 2 business days (faster for pilot customers).
AI-generated suggestions (parsed messages, extracted tasks, status changes) are assistive only and may contain errors. Your firm is responsible for reviewing AI-suggested changes — particularly any relating to money, dates, or client commitments — before relying on them. The audit log exists so you can always see and reverse what the AI did.
To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Platform is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential loss, including loss of profits or business opportunity. Nothing in these terms excludes guarantees under the Australian Consumer Law that cannot be excluded; where such guarantees apply and liability cannot be excluded, it is limited (where permitted) to re-supplying the service.
We may suspend or terminate accounts that materially breach these terms, with notice where practicable. Sections 3 (data ownership), 6 (export/deletion), and 9 (liability) survive termination.
We may update these terms as the Platform evolves. Material changes will be notified by email or in-app at least 14 days before taking effect. Continued use after that date constitutes acceptance.
These terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of its courts.
hello@stylync.com — Melbourne, Australia (ABN: 20 181 541 570)